Return & Refund Policy
At Gaumangal Organics, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Our return policy lasts for 7-10 days from the date you received your order. If 10 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Products that do not meet these criteria will not be considered for return.
Non-returnable Items
Certain items cannot be returned, including:
- Perishable goods such as food products
- Health and personal care items
- Custom or personalized products
- Gift cards
Refunds
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 working days.
- If rejected, the item will be returned to you with an explanation of the rejection.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company—it may take some time before your refund is officially posted.
- Contact your bank—there is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at [Your Support Email].
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at connect@gaumangal.com.
Shipping
To return your product, you should mail your product to: connect@gaumangal.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions regarding this policy or need further assistance, please contact us at connect@gaumangal.com. or +91 90048 91551